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Home
About
Solutions
Web Design
Digital Marketing
SEO Optimization
Digital Strategy
Content Marketing
Automation
Brand Identity & Packaging
Case Studies
Blog
Contact Us
Client Exit Interview
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Client Exit Interview
Client Exit Interview
Expectations vs. Reality Looking back at our initial agreement, where do you feel there was the greatest gap between your expectations and the services provided?
Value Assessment: Could you help me understand which aspects of our services you found most valuable and which you felt didn’t justify the cost?
Communication: How effective was our communication throughout our working relationship?
Very satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
On a scale of 1-10, how would you rate your overall experience working with Hush Solutions?
1
2
3
4
5
6
7
8
9
10
What was the primary reason for canceling your subscription / service?
Budget constraints/financial considerations
Dissatisfaction with service quality
Poor communication or responsiveness
Misalignment on expectations or deliverables
Change in business direction or priorities
Bringing capabilities in-hous
Need for different expertise or specialization
Lack of measurable results or ROI
Lack of measurable results or ROI
Personality or working style incompatibility
Would you use the product / service in the future?
Definitely
Probably
Not sure
Probably not
Definitely not
Would you recommend our product / service to colleagues or contacts within your industry?
Definitely
Probably
Not sure
Probably not
Definitely not
Submit
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